CONTOUR PULSE

Frequently Asked Questions.

General

What are the treatment areas for the Contour Pulse?

Contour Pulse is designed for use on large surface areas of the face and neck, such as the cheekbones, jawline, and forehead. DO NOT USE it on the midline of the neck (thyroid area).

Can I use the Contour Pulse 2x per day?

No. For the safest and most effective results, we recommend only one 3–6 minute Contour Pulse session per day.

Can I use the Contour Pulse on my neck?

Yes, but it is critical that you avoid using Contour Pulse on the midline of the neck (thyroid area). Otherwise, you can use the device on the sides and other areas of the neck.

Can the Contour Pulse be used while applying moisturizer?

Yes. In fact, we recommend it, as Contour Pulse can enhance the effectiveness of skincare products. It does this by increasing blood circulation and using electrical currents to encourage product absorption, resulting in enhanced firmness, increased radiance, and improved product efficacy.

How often should I use the Contour Pulse for best results?


For best results, Contour Pulse should be used 4–7 days per week. Each session should be 3–6 minutes long.

Can I use the Contour Pulse in the shower or bath?

No, we advise against using the device in or near water for your safety and to keep the device functioning, as it is not waterproof.

Contraindications

Is it safe to use the Contour Pulse while pregnant?

No, it is not safe to use the Contour Pulse while pregnant, as the body has heightened sensitivity during pregnancy.

Can I use the Contour Pulse if I have a pacemaker or other electrical implant devices?

No, it is not safe to use Contour Pulse if you have a pacemaker or other electrical implant devices. This is because the microcurrent technology may interfere with the electrical signals of a pacemaker or other implanted electrical devices.

Is it safe to use the Contour Pulse if I have a history of epilepsy or seizures?

No, you should not use Contour Pulse if you have epilepsy or a seizure disorder. This is because epilepsy may involve abnormal electrical activity in the brain and body, and we do not want to risk the individual’s safety by adding electrical stimulation through Contour Pulse’s microcurrent.

Is the Contour Pulse safe to use while getting electrolysis treatments?

We recommend waiting a minimum of 72 hours after electrolysis before using Contour Pulse on that area of skin. If, after 72 hours, the treated area is still pink, tender, warm, swollen, or irritated, do not use Contour Pulse until the skin looks and feels normal again.

Can I use the Contour Pulse if I have facial implants?

No, we advise against using Contour Pulse if you have metal facial implants, plates, screws, or dental braces. If you do have facial implants, you should consult your physician before attempting to use Contour Pulse.

Is it safe to use the Contour Pulse after getting facial surgery?

No, do not use the Contour Pulse until you have fully healed from any recent facial surgeries. This includes Botox and fillers.

Can I use the Contour Pulse with Botox?

Yes, it is safe to use Contour Pulse if you have Botox; however, it is critical to wait a minimum of 14 days after your injections, and you must obtain approval from your physician before using the device.

Should I use the Contour Pulse while wearing makeup?

No, we do not recommend using Contour Pulse while wearing makeup. Makeup decreases the device’s effectiveness, and using the device over makeup may result in acne breakouts or skin irritation. We recommend using the device only on clean, bare skin or clean skin with moisturizer or skincare products applied.

Can I use the Contour Pulse if I have facial piercings?

Yes, you can use Contour Pulse if you have facial piercings; however, you must remove all piercings before using the device. This is critical to avoid discomfort, burns, or interference.

Is it safe to use the Contour Pulse post-partum/when breast feeding?

Do not use if you are pregnant. If you are breastfeeding, we do not recommend using Contour Pulse until you have consulted your physician.

Is it safe to use if I have glaucoma, cataracts, or have recently had eye surgery?

No. If you have glaucoma, cataracts, or have recently had eye surgery, we do not recommend using Contour Pulse until you have consulted a medical professional.

Can I use Contour Pulse on open wounds, burns, or skin infections?

No, we advise that you wait until the healing process is finished to use Contour Pulse on these sensitive areas.

Precautions & Conditions

Summary: The following are medical conditions and scenarios where the risks of using the device may outweigh the benefits. It is always advised that you consult a medical physician before using the Contour Pulse.

Medical Conditions - if applicable you should not use the device

  • Epilepsy or a history of seizures
  • Electrical implants such as a pacemaker
  • Active cancer
  • Active pregnancy
  • Recent facial surgery; wait until healing is complete
  • Do not use Contour Pulses heat therapy on areas with skin conditions such as contact dermatitis or eczema.
  • Do not use Contour Pulses heat therapy on areas with deep vein thrombosis
  • Do not use Contour Pulse on open wounds

If applicable you should consult a medical physician before use

  • If you have a heart condition you must consult a physician before using the device. This is an FDA requirement.
  • If you have diabetes you must consult a physician before using the device. This is an FDA requirement.
  • If you have a condition associated with photosensitivity or light sensitivity, such as lupus, porphyria, albinism, xeroderma pigmentosum, or dermatomyositis, or if you use medications that increase sensitivity to light.
  • If you have peripheral vascular disease as heat therapy has the potential to aggravate this condition.

Where NOT to use Contour Pulse:

The Contour Pulse should only be used on the facial area and the following are areas where you should not use the Contour Pulse:

  • directly on the eyelids/eyeballs
  • the center of the neck (thyroid area)
  • inside of the mouth
  • directly under the eyes